Our Commitment to Quality
Our Quality Control department is committed to meeting and exceeding our customers' expectations. Our technicians have combined experience of more than 50 years and observe full compliance with the highest standards, including ISO (certified to AS9100C and 9001:2008) and ASTM.
We proudly apply the expertise of our machininsts and their craftsmanship, and the supervision of our inspectors to every part we manufacture in keeping with our mission statement:
Roden's All-Star Machine & Manufacturing is committed to the production of high quality products using an insightful combination of old and new technologies. We strive to supply the most precise and cost efficient parts for our customers in a timely manner. We achieve this through the long-term loyalty, knowledge and skill of our employees, our continous investment in state of the art equipment, and the stability of a family-owned and operated company.
To maintain our high level of commitment and quality we have adopted an AS9100C/ISO 9001:2008 based management system and a corporate policy statement that includes the commitments: • To consistently meet customer requirements and expectations, • To provide our customers with the best products and service, • To continually improve the quality management system and the products/service we provide to our customers, • To continually improve customer satisfaction, • To adhere to all statutory, regulatory, and customer requirements, as well as those defined in the international standard ISO 9001:2008. Our Quality Slogan is simple and perfectly reflects our policy:
QUALITY PRODUCTS = SATISFIED CUSTOMERS